Purchases Terms
These terms cover the only paid product Kromacat currently offers: one-time Grid Style unlocks. Core features (Grid, Feed, and Pitch) are always free.
1. What You Can Buy
Kromacat offers a curated library of visual Styles that set the colour palette, typography, and overall look of your public Grid profile. An evergreen collection is available to every user at no cost, always, and is shown first in the Style picker โ the free tier is not a demo, it is the product.
A separate set of Styles is available as a one-time purchase, currently priced at $2.99 per Style. Kromacat may from time to time publish Styles tied to a season or cultural moment at a different price (up to $4.99); the price at the time of purchase is always shown before you confirm.
| Item | Billing | Price |
|---|---|---|
| Grid Style (core collection) | One-time | $2.99 |
2. One-Time Purchase โ No Subscription
- Payment is charged once, at the time of purchase.
- The unlock persists for the lifetime of your Kromacat account.
- A purchased Style is owned permanently and is unaffected by later price changes.
- If your account is deleted, Style unlocks are forfeited and are not refundable on that basis.
3. Payment and Billing
Payments are processed by our third-party payment provider. Kromacat does not store your full card number; all payment data is handled by our PCI-DSS-compliant processor. Prices are quoted exclusive of VAT โ applicable VAT or sales tax is shown at checkout based on your location.
4. Refunds
| Situation | Refund |
|---|---|
| EU 14-day cooling-off โ Style not applied to your Grid | Full refund within 14 days of request |
| EU 14-day cooling-off โ Style already applied to your Grid | No refund โ digital content has been delivered and used (Art. 16(m) Consumer Rights Directive) |
| Duplicate or erroneous charge | Full refund of the duplicate / error |
| Platform discontinued entirely | Full refund of the purchase price |
| Dissatisfaction after use | No refund โ digital goods are non-returnable once delivered |
| Account terminated for Terms violation | No refund |
To request a refund, email billing@kromacat.com with your account email and order reference. We aim to process eligible refunds within 10 business days.
5. EU Cooling-Off Right โ Digital Goods
If you are located in the European Union, you have a 14-day right of withdrawal from the purchase of a Grid Style under the Consumer Rights Directive 2011/83/EU.
6. Tax & Invoicing
Kromacat issues a VAT-compliant receipt for each purchase, sent to your registered email address.
- EU customers: VAT charged at the rate applicable in your country
- UK customers: UK VAT charged at 20%
- US customers: Sales tax applied where required by state law
7. Price Changes
Kromacat may change Style prices at any time. A price change never affects a Style you have already purchased โ it remains yours at no further cost. The price shown at the moment you confirm a purchase is the price you pay.